Customer Service

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Shelterlogic
ShelterLogic Customer Contact Center Main Headquarters

150 Callender Road
Watertown, CT 06795

Office Hours

Monday – Friday: 8:00 AM – 5:00 PM EST

Pick-Up Hours

Monday – Friday: 8:00 AM – 3:30 PM EST
Saturday: Closed
Sunday: Closed

Pick ups must be scheduled in advance, please call us at 800-932-9344.

Phone Hours

Monday – Friday: 8:00 AM – 8:00 PM EST
Saturday – Sunday: 8:00 AM – 4:30 PM EST

Phone Number

1-800-560-8383

Email Contact Us
Arrow logo
Arrow Sheds Customer Service Phone Hours

Monday – Friday: 8:00 AM – 8:00 PM EST
Saturday – Sunday: 8:00 AM – 4:30 PM EST

Phone Number

1-800-851-1085 (press 1)

Email Arrow Sheds Customer Service
Rio logo RIO Brand Customer Service Phone Hours

Monday – Friday: 8:00 AM – 8:00 PM EST
Saturday – Sunday: 8:00 AM – 4:30 PM EST

Phone Number

1-800-866-8520

Email RIO Brands Customer Service
QUIK_SHADE_Logo Quik Shade Customer Service Phone Hours

Monday – Friday: 8:00 AM – 8:00 PM EST
Saturday – Sunday: 8:00 AM – 4:30 PM EST

Phone Number

1-888-288-2345

Email Quik Shade Customer Service
Sojag logo SOJAG Customer Service Phone Hours

Monday – Friday: 8:30 AM – 4:30 PM EST
 

Dear Costco customers,

We are experiencing technical difficulties with the dedicated phone line. While we are working on fixing it, please use the phone number and email address below to reach us:

 

Phone Number

1-866-901-1649

Email SOJAG Customer Service
Dealers and International Customer Support: